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Product Management Intern

Praktikum/Werkstudent, Vollzeit · Berlin

Über uns
CrossEngage is a Customer Data & Engagement Platform combining customer data with powerful segmentation and cross-channel campaign management capabilities. Its flexible data structure allows clients to integrate all data sources and existing tools without replacing their marketing stack. Synchronising user data creates an actionable, real-time 360° view. This single user view enables content personalization and journey optimisation across all touchpoints. These insights, as well as the user segment’s builder, empowers marketers to create real-time automation based on user behaviour, orchestrating marketing activities across all channels. CrossEngage holds the ePrivacy seal and exceeds the standards of the German data protection law. Since its launch in 2015, CrossEngage won clients such as Deutsche Bahn Vertrieb GmbH and HelloFresh among many others.
Role
In your role as a Product Management Intern, you will actively support our Product Team in driving the development efforts, particularly:

  • Conduct market research and competitive benchmarking across various product propositions in the wider product portfolio 
  • Assist current team of product managers with analysing the customer behaviour using a variety of tools and suggest product improvements based on data insights 
  • Create, document and present product feature specifications 
  • Support customer success team in educating our current customer base
Required skills

  • You’re a confident communicator with at least basic knowledge of IT & Software Development. That means you’d be able to explain to your grandma what an API is and what it does.
  • You’re interested in e-commerce in marketing technologies understanding of the customer journey for B2C marketing buyers
  • You have strong English writing skills. Even stronger persuasive writing skills. That means you will be able to write original customer facing, educational content, develop sales enablement information, and help to evangelize CrossEngage platform.
  • You’re high energy, naturally driven & inquisitive, and thrive in a fast-paced, fast-growing company; require little direction and can execute without significant oversight.
Your benefits
  • Experience the most exciting growth phase of a start-up.
  • Grow as part of the company with new career opportunities along the way.
  • Great atmosphere & tons of fun team building events 
  • unlimited snacks/beverages and a fantastic location in the center of Berlin

This role is an opportunity to get into a rapidly changing industry which provides a diverse, challenging and exciting environment to grow into a capable product manager while learning from the highly experienced product leadership team. And having fun on the journey!

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